FAQs

If none of these answer your question please email hello@thelogshed.ie and we'll respond to your email as soon as possible.


How long with our logs last?

This is one of our most asked questions, it's also the most difficult to answer because it entirely depends upon what you are burning it in and how much you use. We are happy to answer this for you if you let us know what you intend to burn the logs in and how often you intend to light it.


How many logs are there in a a large dumpy bag?

This is another difficult one because it depends upon the size of the log.  Our logs are around 25cms in length and are sold by loose volume, however the last time we counted in a large dumpy bag there were around 250 logs on average.


Why Burn Logs?

Do your bit for the environment. Burning logs does produce CO2 however, if a tree is planted in the place of the one used to source your logs the process becomes carbon neutral. 


Are The Logs Shed’s logs ready to burn?

Yes, they have been kiln dried and have a moisture content of around 15% to 20%.


What type of wood do you supply?

We supply hardwoods e.g Ash and Silver Birch.


Why hardwood?

Dry seasoned hardwood has many great properties:

  • It burns longer than softwood; and
  • It doesn’t spit so it's ideal for open fires.

Will it be dry?

Yes. We will not sell you logs that are more than 20% moisture content.


What size are the logs?

On average they are around 25cm long. 


How will it be delivered?

All deliveries are made by our friendly Log Shed staff with tail-lift trucks and will be off-loaded using a manual pallet truck. Depending on your road/drive surface, we will make every effort to get your delivery as close to the desired location as possible.  If you want us to stack them for you we can do this for a small fee of €15.


How long after ordering will my logs be delivered?

We will always deliver your logs as soon as possible after you order them.  The majority of deliveries happen within 3-5 working days, but during busy periods it may take a little longer – we will always ring you to let you know when we will be coming.


When is it best to buy wood?

Ideally summer because that’s our quiet time, and you’ll get them quicker, but we supply the same quality logs through out the year so anytime is a good time.


How much will I need?

That depends upon what stove or fire you have and how much you burn – give us a call and we’ll give you a guide.


How should I store my firewood?

If you store them in a covered, dry and ventilated space you can’t go wrong, if you are storing them in a coal shed remember to put them on a pallet so they don’t get damp underneath.


What is the moisture content of your logs?

All our hardwood logs are kiln dried to an average moisture content of around 15% to 20%. We test them before we deliver to ensure we never send you wet logs.


What do the dumpy bags/nets weigh?

All packaging volumes used by TheLogShed.ie are based on a loose volume equivalent measure.

Beware of sellers offering logs by weight – you could end up paying for a lot of water!


Does the price include delivery?

We offer free delivery within a 60km radius of Dublin. If you are outside of this, don't hesitate to contact us on hello@thelogshed.ie for a shipping quote.


Do you deliver Saturdays?

Yes, it's one of our busiest days.


Can I specify a time?

We will always do our best to accommodate requests and we will call you to arrange a delivery time.


Does the price include VAT?

All our prices include VAT


Are the dumpy bags returnable?

Yes and we’ll recycle them for you, or you can hang onto them and use them around your garden, or recycle them yourself.


Do you deliver to where I live?

Yes, we will deliver to wherever you are in the country. Contact us on hello@thelogshed.ie for a shipping quote to your home.


Will I receive an invoice or receipt?

The confirmation email is your invoice and receipt.


Do I have to be home when the delivery is made?

No – so long as you have paid in advance and you have left instructions on your order as to where you would like the delivery placed.